About

Marketing Consulting for Small Hospitality Businesses

Robert Hemsing | Founder
Robert Hemsing | Founder

I started ROSSO DIGITAL out of my deep passion for the hospitality industry. My career spans over a decade with experience both in operational and managerial front and back of house roles in cafés, restaurants, bars, banqueting and luxury hotels.

When I moved to Sydney after working in London, studying in The Netherlands, and growing up in Germany, I was surprised by the sheer amount of large scale hospitality operators in Australia – and especially Sydney – and the power they have over the market. Through my first jobs I realised quite quickly how difficult it is for small venues to stand out next to the big players who have seemingly endless marketing budgets.

Australia has such a plethora of amazing, small hospitality businesses and many of them struggle to be seen simply because they don’t have a huge budget to spend on a full-time marketing manager or big advertising campaigns.

I have made it my mission to help these small hospitality venues show the world how great they are. I believe that every business – no matter how small – should have access to a marketing professional offering the same in-depth and hands-on support an in-house marketing manager would provide.

Scroll down for more info on ROSSO DIGITAL’s services.

Services

360° Hospitality Consulting

My approach to marketing is based on operational and revenue management experience allowing for campaigns to be highly specific to the venues’ requirements and KPIs. I always focus on ROI and will provide honest reporting including recommendations on how to move forward. Different to other digital marketing agencies, I also provide reservations and revenue management (consulting), which means I can convert social media enquiries directly from a comment or message and can advise on strategy not just from a marketing but also from a revenue and event management perspective.

Revenue
Marketing
Social Media
Web Design

Recent Projects & Clients

Hospitality Consulting ⋅ Marketing & Social Media ⋅ Web Design

VIEW ALL CLIENTS

We engaged Rob and now I don’t know what we would do without him. His professionalism, efficiency and creativity is second to none. There were very important day to day tasks and long term goals that had become a burden to us, Rob took on this work and made it into an exciting and more profitable area of our business. He is commercially savvy and listens to his clients but is also not afraid to speak his mind – always with the business’s best interests at heart.

Tanja Arienzale, Co-Owner at Secolo Dining

Working with Rob has transformed my business from slow to exploding and reignited my brand awareness. His level of expertise, quality of work and personal support goes above and beyond any other digital media company I have ever worked with. I recommend Rob to all my clients because he is the best at what he does.

My time working with Rob has shown that he is highly efficient, considered and thorough when it comes to all aspects of his role across marketing, events and reservations. He manages the various internal and external stakeholders with ease and experience and is diligent at reporting to ascertain ROI. His acute understanding of the hospitality industry enables him to develop and execute well thought out marketing campaigns that meet the venue’s goals and objectives […].

I hired Rob to help us take our business to the next level and that’s exactly what Rob has done. Rob is a real pro who has a very clear understanding of our business, clarifies our messages to our customers plus is excellent at optimizing our website and social media presence. Rob always gets the job done on time and on budget and is always more than happy to go that ‘extra mile’ to help us out with any marketing issues that we may have. Thank you so much for always being there to help us!

Let’s Work Together

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